1. Can I believe to shop on this website?
Many people are concerned about the security of online transactions. We can assure you of the transport safety on our website as well as the quality of the products sold. Here is safe shopping; After purchasing, we no longer have your payment details on a web page. We do not share your personal information with other parties.

2. Are my personal data safe?
Yes, the information provided will be used ONLY when creating legal documents related to the transaction and delivery.

3. How can I order online?
(1) Choose products (appropriate quantity, dimensions, etc.) that you want to buy, add the item to the basket.
(2) Click the Checkout button.
(3) Confirm your shipping information, making sure your billing address matches the delivery address. Then you can continue the cashier.
(4) You can confirm payment information and choose a form of payment. If you have any, enter the purchase code.
(5) Read the order information before shipping. You need to fill in the credit card information and make sure the information is true and correct.
(6) You will then receive an order confirmation email.

4. Is it safe to use your credit card?
It is safe to use your credit card. SSL (SSL) is an industry standard and the best ecommerce transaction software. Encrypts your credit card number and detailed information.

5. What are your payment terms?
We accept the following credit cards directly with our account: Visa, Master Card, etc. For the first time, customers place your order on the billing address or reject your transaction.
We also accept Western Union-paid orders and bank transfer if you want to pay, do not hesitate to contact us.

6.Tracking methods
It will take 8-12 business days to arrive at your door, besides processing the order within 2 days. In most cases, items are received within 10 days, but in the case of delays we call 12 days.
We will send your order via EMS or DHL. After sending the order, we will offer you a tracking number. You can track your goods through the following site.
Http://www.hthl.com/en.html or http://track.dhl-usa.com/TrackByRef.asp?nav=TrackByRef
If the customs authorities want you to pay a tax and is less than € 50, we will be responsible for half the tax. And our customer is responsible for the left half of the tax.

7. What are your shipping rates?
Postage depends on the quantity of orders.
After sending your products, we'll send you an email tracking number. We strongly recommend that you place your order at least 3 weeks before the main holidays so that you have enough time to deliver it as soon as possible.

8. Can I replace or cancel the order?
When you place your order from us, we do not tend to change or cancel your order. The order will be processed automatically when you click on "check out". You can contact our customer service if you want to make a change as soon as you want to change it. However, due to the above, we can not guarantee that your order will be changed. After the order we send the goods in a few hours.

9.The principle of return
If you are not satisfied with the product, you must contact us within a week. All items sent to us must be worn, trimmed or washed in their original condition, with all the tags attached. You should pay for postage and we will charge you 20% of your order amount as our reimbursement fee.
If you receive a shipment but do not want to sign in and the shipment returns to us, we will charge you 20% of the order amount as our shipping charge. If the order returned to us, we were charged so many shipping fees. We would opt out of a package that we would not have returned, so we will charge you 50% of the order because we will lose the shipping charge and item.

10. My credit card has been denied what now?
There are several reasons for declining your credit card transaction. The most common reason is that the specified address is not the same on your credit card. If this happens, try again with the correct billing address.
Please note only VISA, MasterCard, JCB. Currently we do not accept gift cards.
A simple typing error can also cause a transaction to be denied, including entering an incorrect credit card number, expiration date, or incorrect CVN code (security number on the back of the card).
If your credit is still not allowed, I have several suggestions:
- Wait one day and try again
- Ensure that your card still does not exceed its limit
- Make sure your credit card has not expired
- Make sure you have entered the name correctly on the front of the card
- Try another credit card

11. How to get a wholesale price?
If you buy more, we can offer you a wholesale price. And you should talk to our customer service. The wholesale price depends on the order quantity.